What you want to know within the occasion of a parcel theft

Early within the morning, in broad daylight, within the night: Parcel theft is changing into extra widespread and might occur at any time of the day.

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Video obtained by TVA Nouvelles of a residential theft in Quebec Metropolis reminds us that nobody is immune from being a sufferer of this crime.

In surveillance digicam footage from August 10 final yr, we are able to see three little boys roaming close to the home earlier than one among them places his hand on the package deal.

What you need to know in the event of a


The Shopper Safety Company is seeing a rise in complaints associated to package deal theft.

With residence supply rising in recognition, the general public physique advises that remedial measures can be found to prospects.

“The retailer should be sure that you solely obtain the products that you’ve got ordered. Whoever receives it has it in their very own arms. Until you’ve gotten particularly agreed to depart the package deal the place it may very well be stolen, in any other case you’ve gotten all rights,” stated Shopper Safety Company spokesman Charles Tanguay.

“It’s as if the package deal by no means reached you. Whether or not it was stolen or misplaced doesn’t matter. The retailer should both refund you or ship you one other package deal. You all the time have the choice to cancel the order till you’ve gotten obtained the package deal.

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VAT Information

Remember that when you’ve got a disagreement, the refund course of with the service provider or bank card issuer might decelerate.

Nonetheless, with this sort of theft, the legislation is in your aspect.

*See the reasons within the video above*