American Airways has been slapped with a document US$4.1 million (about CA$5.5 million) superb for dozens of home flight delays that pressured passengers to remain on the airplane.
The US Division of Transportation stated in a press launch on Monday that it was the “heaviest-ever superb” levied on an airline for lengthy delays that left the airplane on the tarmac.
The investigation discovered that the airline suspended 43 home flights for prolonged durations between 2018 and 2021 “with out providing passengers a chance to disembark.”
On a type of flights, passengers weren’t even allowed meals or water, the assertion stated.
Most delays occurred at Dallas Fort Value Worldwide Airport, affecting a complete of 5,821 passengers.
“That is the newest in our ongoing effort to guard air passengers’ rights,” stated US Secretary of Transportation Pete Buttigieg. “Whether or not it’s excessive tarmac delays or reimbursement points, the Division will proceed to guard customers and maintain airways accountable.”